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The fifth annual TalkAUTO Canada conference presented by Canadian Black Book (CBB) with J.D. Power was hosted at the Toronto Congress Centre in Toronto, Ontario. Wide ranges of issues affecting the automotive industry were discussed by way of presentations, panel discussions, workshops, and networking sessions.

"TalkAUTO 2016 was a huge success, with the best attendance the event has ever had over the past five years, of hosting Canada's auto industry leaders," said Brad Rome, President, Canadian Black Book. "It tells us that Canada's auto sector is interested in talking, learning and solving problems and Canadian Black Book is always excited to lend our expertise and help inform such an elite group of industry insiders."

The morning keynote address was provided by Stephen Carlisle, President and Marketing Director, General Motors of Canada and focused on the trends and technologies that are transforming the automotive industry.

“At GM, we see an auto sector that is electric, connected, autonomous and part of the sharing economy. These four major trends are now mashing together and quickly redefining the future of mobility,” said Carlisle. “At GM, we are embracing this change as an opportunity to increase the value we provide to our customers and redefine our business. If we get these changes right, we will be rewarded with the loyalty of many new customers.”

A variety of morning sessions included: Canadian Industry Forecast by Jeff Schuster, Senior Vice-President of Forecasting, LMC Automotive; Technology Trends and Trust by Kristin Kolodge, Executive Director, Driver Interaction and HMI, J.D. Power; and Residual Value Crisis? What Crisis? by Brian Murphy, Vice-President, Editorial, Canadian Black Book.

A dealer issues panel addressed topics of significance to dealers. The panel included: Dave MacRitchie, COO, Steele Auto Group, Michael Carmichael, Past Dealer Principal, City Buick Chevrolet Cadillac, JP Ostiguy, Senior Manager, Training and Sales, Alta Automotive Group, and Achilles Pelitis, Dealer Principal, Achilles Mazda of Milton.

After lunch a selection of four workshops were available and focused on: Auto Marketing Workshop: The X and Why - Mapping Media Awareness and Consumption to the Automotive Prospect, Buyer and Owner by Kevin O'Rourke, Automotive Lead, Client Strategy, Bell Media; F&I Workshop: F&I Optimization for Canadian Dealers and OEMs by David Wilke, Manager, National Training, LGM Financial Services; Auto Finance and Credit Workshop: What's Hiding Behind the Automotive Finance Statistics? by Liliane Dubois, Director - Market Vertical, Automotive, Equifax Canada; and Auto Retail Workshop: The Consolidation of Auto Retail in Canada by Chuck Seguin, President, Seguin Advisory Services.

The afternoon keynote address was by Ray Tanguay, Automotive Advisor to the Governments of Ontario and Canada about Why Ontario Builds Better Cars. The event concluded with closing remarks by Brad Rome, President, Canadian Black Book.

Brad Rome, President, Canadian Black Book addresses TalkAuto conference attendees.

Kristin Kolodge, JD Power presented Technology Trends and Trust.

Darren Slind, JD Power welcomed attendees to TalkAuto.

Brian Murphy, Canadaian Black Book, presented Residual Value Crisis? What Crisis?

Stephen Carlisle, General Motors Canada made the keynote presentation.

An Auto Finance Panel included representatives from RBC Royal Bank, Scotiabank and TD Auto Finance, and was moderated by Brian Murphy, Canadian Black Book.

Liliane Dubois, Equifax Canada, presented the workshop What's Hiding Behind the Automotive Finance Statistics?.

Chuck Seguin, Seguin Advisory Services, presented the workshop The Consolidation of Auto Retail in Canada.

Ray Tanguay, Automotive Advisor to Governments of Ontario and Canada made the afternoon keynote address.

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