Folks that have been in the industry a long time may see Foss National Leasing as solely a vehicle leasing company with roots in the Roy Foss dealership group. While that may have been true decades ago, today Foss set’s the record straight.

Foss is a full-service fleet management business. They have undergone a major evolution over the past several years, dramatically expanding on their original offering. Foss is proud to say that today, they have some of the best people and systems in the fleet management industry.

In this article, you’ll learn about Foss’s solutions-based approach to fleet management, their key areas of focus as the industry evolves, and how Foss use’s data to provide a top-tier customer experience.

Our Strategic Approach to Fleet Management

While fleet leasing comprises a large part of what Foss does, the company also provides a full suite of fleet management programs to businesses of all sizes.

Foss is proud to offer some of the most progressive technology in the industry, including advanced reporting, automation, and cloud technology. With this focus on digitization, Foss has layered systems around their internal fleet portal to provide streamlined service. These systems, paired with the expertise of their team has obtained from years in the industry, have allowed them to sophisticate their approach.

Foss understands that fleet needs vary by both size and region. They segment their customers internally into large commercial fleets and small to medium enterprises; this enables Foss to focus on a fleet’s specific needs and manage them accordingly. Foss has strategically situated its offices across Canada to best serve their customers wherever they are located.

How Foss is Driving Innovation in Three Important Ways

Foss is solutions-driven and prioritizes staying on top of industry trends, so that they are best prepared when their customers are faced with changes or challenges.

Foss’s key focus is data. Data will play a key role in the future of fleet optimization, and their committed to finding creative solutions for data collection, management, and analytics that offer maximum value to their customers.

Foss’s second focus is the transition to electric vehicles. Fleet electrification will be one of the biggest issue’s businesses need to address over the next 5-10 years. Initially, the process will be quite slow from a commercial perspective due to infrastructure and product availability, but adoption will be ramping up in the coming years. The FMC is focused on building electrification strategies now so they can painlessly guide their customers through the transition when the time comes.

Finally, Foss is focused on reducing driver downtime and increasing productivity. To achieve this, they’ll ensure all of their customers have fit-for-purpose vehicles, while consolidating their maintenance programs and properly cycling vehicles to keep drivers on the road and business running smoothly.

How Foss is Optimizing their Customer Experience

When it comes to customer experience, Foss’s key focus is to provide solutions for their customers before they even know they need them. Foss brings that value through constant analysis of the systems industry and the data they are receiving.

A key piece of this process is offering their customers interactive data about their fleet. Data alone is not inherently valuable; Foss works to amalgamate it in ways that make it digestible and actionable for their customers. Foss is proud to provide a wealth of technology information systems and expertise that allow them to service their customers at a level that they should expect.

Furthermore, Foss is using data to create accessible tools for fleet managers to improve driver safety, decrease downtime, and overall streamline fleet operations.

Final Thoughts

“Here at Foss, we’re proud of where we started, but a lot has changed along the way. Today, we’re committed to providing comprehensive services to help manage the entire lifecycle of our customers’ fleets. We’re moving forward with the market and the industry to ensure we can continue to provide exceptional fleet management programs across Canada and adapt as our customers' needs change.” – Foss National Leasing.

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