NAFA recently teamed up with mobility expert Lukas Neckermann, Managing Director at Neckermann Strategic Advisors on the webinar “The Mobility Revolution: A Primer for Fleet Managers.” CAF shares key insights and recommendations on how fleet managers can prepare for the mobility revolution.

 Four major trends- Connectivity, Automation, Sharing and Electrification (CASE), are converging and driving automotive and associate industries toward a transformation. Fleet managers have a key role to play in the rollout and implementation of connected, autonomous, shared and electric vehicles.

 So, what should the fleet manager be doing today

Get to know your needs:

As the four major CASE trends become reality in the near future, fleets will play a role in deploying the new technology based on their real-world scenarios. Autonomous shuttle buses may make sense on corporate and university campuses, while utility and delivery fleets will be exploring electrified, automated work trucks and cargo vans appropriate to their urban environments. In most any fleet, there is potential to electrify a certain population of vehicles today - but it requires good knowledge of their usage profiles. Not all vehicles have the same range requirements while others might not have the charging opportunities.

Manage fleet, or mobility?

Fleet managers today have more mobility options that can be offered to their users. That can include managing grey fleets, with the use of corporate carsharing, outsourcing and leasing, and tapping into mixed-mode mobility. Fleet managers are on the path to becoming mobility managers. No matter how the fleet professional’s title and duties may change, that role will become increasingly vital as mobility functions become widely adopted in the near future.

Sharing is caring:

In some jurisdictions, the attractiveness of perk cars is yielding to the opportunities presented by a growth in carsharing. The growth is driven by demand and benefits such as employees becoming less reliant on personal vehicles to commute to work. The sharing model will make sense to some drivers but not all. Sales and service fleets have different requirements than urban commuters and employees taking trips to events.

Exploration and piloting:

Fleet professionals are already testing and sharing their experiences with pilot projects
- including autonomous shuttles, electric vehicles and chargers, urban delivery vans, backup energy storage, and downsizing their fleet for shared mobility. With miles driven, driver input, vehicle maintenance and repair, and integration of the new technology, their collected data and perspectives are invaluable.


Fleet managers are always looking for ways to increase fleet utilization, but there are other assets available for utilization gains. Fleet managers should consider parking as a revenue stream, or a cost-saving opportunity, especially in congested urban markets. Employers are also making gains with workplace charging.

Stay informed on insurance and liability issues:

The level of needed insurance coverage for mobility is still in its early phase. Uber and Lyft drivers have been required to pay for commercial driver insurance coverage in some areas, while personal car insurance is sufficient in other areas. Concerns have been raised over how safety regulators will ultimately rule on self-driving car technologies being blamed for fatalities. Insurance companies and government regulators are still working out the liability issues and when it will be considered safe for fully autonomous vehicles to be on roads.

Build the business case for a wider impact of mobility on overall company performance:

Fleet managers had very familiar objectives in recent years — managing the total cost of ownership, prioritizing safety and maintaining vehicles for reliable performance. As fleet managers evolve into mobility managers with responsibility that encompasses a broader scope of activities, they are looking to see how elements can be integrated into their everyday lives. These new, advanced technologies and systems offer a way to integrate these four CASE targets into a wider set of corporate goals that might include sustainability targets, decreased infrastructure requirements, and employee satisfaction. In summary, the fleet manager’s footprint on overall company performance can get much wider by pioneering the mobility revolution within the company.

NAFA is the world’s largest not-for-profit membership association for individuals who manage the vehicular fleet and mobility responsibilities for their employers. The complete webinar and white paper “The Mobility Revolution: A Primer for Fleet Managers” can be accessed at

NAFA will be hosting its annual Institute & Expo in Louisville, April 15-17th this year, and Neckermann will be one of the keynote speakers. The expo brings together thousands of fleet professionals to network, experience the latest services and products in the fleet industry as well as receive cutting-edge training and education for fleet management. Register at

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