FCA will be the first automaker to implement Amazon’s Alexa Custom Assistant into its vehicles.The Alexa Custom Assistant solution is built directly on the Alexa technology stack within FCA’s Uconnect system and can be tailored to each customer's preferences.
This innovative technology also introduces the unique capability of two in-vehicle voice assistants to simultaneously cooperate and fulfill customer requests. This allows the FCA intelligent assistant to act as the product specialist with features and capabilities specific to the vehicle, while Alexa helps the customer with weather, smart home control, music and more.
"Our customers expect to easily connect with their digital lifestyles wherever they go and today we responded with plans to offer new intelligent experiences built on Alexa’s world-class voice AI technology,” said Mark Stewart, Chief Operating Officer, FCA - North America. “We look forward to the expanding partnership with Amazon and the integration of Alexa Custom Assistant within our powerful Uconnect system, as we continue on our path to put customer needs and expectations at the center of everything we do."
FCA has already begun the planning process for the integration of the Alexa Custom Assistant in its future models.