Hyundai Canada has introduced new measures to support its customers during the Covid-19 pandemic.
Personal vehicles remain essential for many Canadians to access necessary services, buy groceries and purchase supplies for their families and are essential for those providing front line services such as medical staff. For this reason, Hyundai will continue to operate in the best interest of its customers, both in dealerships and through online resources.
Extraordinary health and safety precautions are being prescribed in dealerships, including the frequent and thorough disinfecting of commonly touched surfaces in-store and in customer vehicles. Dealerships continue to monitor the situations in their local communities and react accordingly, including reducing business hours in some cases.
Hyundai Express online tools remain fully operational on hyundaicanada.com to serve customers remotely.
The company has also introduced financial support. All customers who are financing or leasing a Hyundai vehicle are able to defer payments. Those who are financing their vehicle can defer payments for up to three months. Customers who are leasing can defer payments by one month, and if they are nearing the end of their lease, delay their vehicle return by up to three months.
"The safety and wellbeing of our customers is always our top priority. We understand the many challenges and extreme uncertainty caused by the COVID-19 pandemic, and we're acting quickly and responsibly to provide the highest levels of support possible to our customers," says Don Romano, President and CEO of Hyundai Canada. "The new measures we've implemented, both financially and in regards to customer service, deliver on this promise. Whether you need support with upcoming payments or emergency repairs to your vehicle, we're here for you."